Key Account Manager

Company Description

Sshoppee.com Private Limited, a rapidly growing Mobility distribution company, is dedicated to providing exceptional channel distribution experiences. With a focus on delivering high-quality products and services, the company partners with a variety of brands like Apple to meet diverse channel needs. Headquartered in Bengaluru, Sshoppee.com emphasizes innovation, channel satisfaction, and operational excellence to drive its success.

Role Description

This is a full-time, on-site position located in Bengaluru for a Key Account Manager. The role involves managing and nurturing relationships with key accounts to achieve business growth and deliver excellent service. Responsibilities include account management, business planning, customer engagement, maintaining client satisfaction, and leveraging data-driven insights for decision-making. Collaboration with cross-functional teams to meet client and organizational goals will be an integral part of the role.

Qualifications

• Strong Account Management and Key Accounts expertise to build and maintain positive client relationships.
• Proficient in Business Planning with a strategic mindset to drive account growth and achieve organizational goals.
• Solid Analytical Skills to assess data and make informed decisions that contribute to success.
• Customer Service skills with a focus on understanding and addressing client needs effectively.
• Excellent communication, negotiation, and problem-solving skills.
• Experience collaborating with cross-functional teams to align on business objectives.
• Knowledge of the e-commerce industry is an advantage.
• Bachelors degree in Business Administration, Marketing, or a related field is preferred.