ITAM Specialist

Job Title: Specialist IT Asset Management (ITAM)

Location: Pune

Experience: 5+ Years

Job Summary:

We are looking for an experienced IT Asset Management (ITAM) Specialist to manage and continuously improve enterprise-wide hardware and software asset management. The role focuses on ServiceNow CMDB, HAM, and SAM , ensuring accurate asset data, license compliance, and effective lifecycle management across multi-site environments.

Key Responsibilities:

• Design, implement, and manage end-to-end ITAM processes (HAM & SAM)
• Configure and optimize ServiceNow CMDB, HAM, and SAM modules
• Ensure CMDB data quality, governance, and compliance
• Integrate ServiceNow with discovery and inventory tools (SCCM, Intune, JAMF, Flexera, etc.)
• Manage software license compliance, audits, and optimization
• Develop ITAM policies, reports, and dashboards
• Collaborate with IT, Procurement, Finance, InfoSec, and Audit teams

Required Skills & Experience:

• 5+ years of experience in IT Asset Management
• Strong hands-on experience with ServiceNow ITAM / CMDB / HAM / SAM
• Knowledge of software licensing models and vendor audits
• Experience with discovery and integration tools
• Good understanding of ITIL , data quality, and compliance
• Excellent analytical and stakeholder management skills

Qualifications:

• Bachelors degree in Computer Science or equivalent
• ServiceNow ITAM/SAM certifications preferred

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