IT Application Lead

MAIN PURPOSE OF JOB:

The Application Lead will own, govern, and continuously improve the organizations complete application ecosystem, ensuring that all Line-of-Business (LOB) systems, custom software, and enterprise platforms operate in an integrated, stable, and secure manner. This role serves as the technical and functional anchor for digital transformation initiatives critically leading the successful design, deployment, scaling of application across the enterprise and aligned to business goals while leveraging cloud infrastructure effectively.

END RESULTS

• A unified, scalable application ecosystem aligned with business priorities.
• Clear 23 year digitization roadmap with budgets and milestones.
• Stable, secure, and optimized cloud environment.
• Improved uptime, performance, and compliance with IT security norms.
• Right vendor selection ensuring high-quality and cost-effective software delivery.
• Reduced implementation delays and improved vendor accountability.
• # of manual processes digitalized
• Defect leakage <2%
• Delivery within timeline & budget
• User satisfaction score > 4/5

Smooth go-live with minimal defects.

High adoption rates and stable post-implementation performance.

• Application uptime 99%
• Zero major audit/ITGC non-compliances
• <5% recurring incidents
• SLA adherence 95%
• P1 resolution <4 hours
• Recurring issue reduction by 30%

EXPERIENCE & QUALIFICATIONS:

812 years of experience in enterprise applications (ERP/CRM/HRMS/DMS etc.)

Strong understanding of cloud infrastructure, APIs, and system architecture.

Hands-on experience in implementing and supporting LOB applications.

Excellent vendor management, communication, and stakeholder engagement skills.

Functional knowledge of key business processesFinance, SCM, Manufacturing, Sales & HR

Ability to lead cross-functional projects and ensure timely delivery.

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