ISAM Engineer

Role-ISAM engineer

Location of Requirement: Pune/Mumbai/Chennai

Years of Experience: 5-10 years

Competencies Required (Technical/Behavioral Competency)

Essentials - ISAM Module skills: Base, Advance Access Control (AAC), Federation

• Experience with ISAM/IAM/LDAP operations support - ISAM administration and support for Base, AAC, Federation Modules - Configuring SSO solutions using Access Manager.
• Federated Single Sign on using SAML Standards - Must have Understanding of SSO, SAML, SAML 2.0, OAUTH, ADFS - Good to have experience in migration of applications to ISAM Federation Model - Integrate business applications with ISAM as per requirements
• Implement Multi-factor Authentication, OAuth, OIDC and other authentication mechanisms
• Independent contributor with ability to resolve issues and close tickets - Day-to-Day operations support activities
• Workflow knowledge in design/implementations, provisioning process, junctions, adapters, Clustering, Policies, User registries.
• Knowledge in Tivoli Directory Server (TDS), External Authentication Interface (EAI), PD Admin, Python, Federation module, Distributed session cache & Web Services
• Troubleshooting knowledge over Server level to User level queries.
• Experience in Architecture & Design aspects of IAM is preferred. - Migration and Implementation experience in ISAM would be an Add on
• Must be able to lead and participate in outage calls
• Create the Standard Operating Procedure and update the knowledge database documentation whenever required
• Participate in daily/ weekly/ monthly/ customer / internal meetings and provide activities report
• Able to create policy and procedure manual
• Understand the SLA and ensure the SLAs are met as per the TCS agreement with customer - Excellent communication skills Desirable
• Programming Experience in Java & JavaScript is a plus
• Automation experience with Jenkins/Ansible/GitLab/Chef/puppet
• Good to have experience with migrations to Microsoft Azure - Good to have knowledge on Automation using Ansible - Good to have knowledge on CICD/DevOps methodologies
• Customer Management skills
• Co-ordination with multiple stake holders / Third party Vendors for break-fix
• Assist in the implementation of best practices, processes and tools.