Inside Sales Representative

Location: Pune & Mumbai

Experience: 6+ Years

Job Overview:

We are looking for a seasoned Inside Sales Representative with strong experience in B2C IT Hardware and IT Services sales. The role involves handling customer inquiries, converting leads, and driving revenue through consultative selling of technology products and services.

Key Responsibilities:

Handle inbound & outbound sales calls for IT hardware and IT services

Understand customer needs and recommend suitable solutions (Laptops, Desktops, Servers, Networking, AMC, Support Services, etc.)

Convert warm and cold leads into successful sales

Achieve monthly sales targets and revenue goals

Prepare quotations and follow up till closure

Maintain accurate customer and sales data in CRM

Upsell and cross-sell IT products and service contracts

Coordinate with logistics, technical, and support teams for smooth delivery

Ensure high customer satisfaction and repeat business

Required Skills & Experience:

6+ years of experience in B2C Inside Sales / Telesales

Hands-on experience in IT Hardware & IT Services sales

Strong communication, negotiation, and closing skills

Ability to handle high call volumes and multiple leads

Familiarity with CRM tools, MS Excel, and sales reporting

Target-driven, proactive, and customer-focused approach

Preferred Qualifications:

Experience selling laptops, desktops, servers, networking products, or IT support services

Knowledge of brands like HP, Dell, Lenovo, Cisco, etc. is a plus

Immediate joiners or short notice period preferred

What We Offer:

Competitive salary + attractive performance incentives

Career growth in a fast-growing IT sales environment

Supportive team culture and learning opportunities