Inside Sales Executive

Inside Sales Executive Inbound Leads

Pune | On-site / Hybrid

Experience: 14 years (B2B preferred)

Role Overview:

We are looking for a structured and detail-oriented Inside Sales Executive to manage all inbound leads and support the sales team with high-quality lead qualification, CRM discipline, and consistent follow-ups.

This role is critical to ensuring lead quality, timely engagement, accurate documentation, and zero lead leakage across the sales funnel.

Key Responsibilities:

• Handle and respond to all inbound leads (website, campaigns, referrals, calls)
• Qualify leads by understanding customer requirements, timelines, and fit
• Accurately add, enrich, and maintain leads in CRM
• Ensure timely and systematic follow-ups via calls, WhatsApp, and email
• Share appropriate sales collaterals (brochures, presentations, videos, case studies)
• Assign qualified leads to the appropriate Sales Manager based on geography and requirement
• Maintain clear documentation and CRM hygiene at all stages
• Coordinate closely with Sales and Marketing teams to improve lead outcomes

Required Skills & Experience:

Must-Have

• 14 years of experience in Telesales / Inside Sales / Lead Qualification
• Strong communication skills in English and Hindi (mandatory)
• High discipline in documentation, follow-ups, and CRM usage
• Comfortable handling inbound lead volumes
• Working knowledge of CRM tools (HubSpot, Zoho, Salesforce, etc.)

Good to Have

• Experience in B2B sales (industrial, services, machinery, SaaS, etc.)
• Basic familiarity with lead qualification concepts (need, budget, timeline)

Performance Metrics:

• Lead response time
• Lead qualification accuracy
• CRM data completeness and accuracy
• Follow-up adherence
• Conversion of qualified leads into sales pipeline

Why Join Us:

• Structured sales environment with clear processes
• Direct collaboration with the sales leadership team
• Exposure to B2B sales operations and pipeline management