Infra Tech Support Practitioner
Accenture
2 - 4 years
Other
Posted: 9/9/2024
Job Description
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Storage Area Networks (SAN) Architecture and Design
Good to have skills : NAS Architecture and Design
Minimum 2 year(s) of experience is required
Educational Qualification : Bachelors degree
Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve providing hardware/software support and implementing technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Roles & Responsibilities: - Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. - Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. - Perform L1 and L2/ basic and intermediate level troubleshooting. - Design and implement Storage Area Networks (SAN) architecture and design. Professional & Technical Skills: - Must To Have Skills: Experience in Storage Area Networks (SAN) architecture and design. - Good To Have Skills: Experience in NAS Architecture and Design. - Experience in providing hardware/software support and implementing technology at the operating system-level across all server and network areas. - Experience in performing L1 and L2/ basic and intermediate level troubleshooting. - Experience in working with various software solutions/vendors/brands. Additional Information: - The candidate should have a minimum of 2 years of experience in Storage Area Networks (SAN) architecture and design. - The JOB FAMILY GROUP and PROJECT ROLE information are not for candidate's experience. - This position is based at our Pune office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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