Information Technology Support Specialist

About the Role

We are hiring IT Support Professionals to support internal software users across US and European teams. This role is ideal for candidates with strong communication skills who are eager to grow in a fast-paced support environment.

Selected candidates will undergo structured training before onboarding into night shift operations.

Key Responsibilities

• Provide IT support for internal software applications
• Handle queries from US & European teams
• Troubleshoot technical issues and provide timely resolution
• Maintain professional communication with global stakeholders
• Follow internal escalation and documentation processes

Training Details

• 7 days training in day shift
• Training location: BKC, Mumbai

Work Schedule & Benefits

• Night shift: 9:00 PM 6:00 AM
• 2nd & 4th Saturdays are working
• Night shift allowance provided

Eligibility Criteria

• Graduation completed (mandatory)
• Strong communication skills
• Immediate joiners only
• Must be willing to work night shift
• Experience: Fresher to 4 years