Information Technology Specialist

Job Position: IT Specialist I/II DevTools

Location: Pune, India

Job Description

We are seeking an IT Specialist I or II with 57 years of professional experience. The ideal candidate is a specialist capable of solving well-defined but complex problems. You will work systematically, applying established methods, techniques, and tools (typically at a bachelors level of expertise) to deliver tangible, project-based results. You should be able to present professional arguments to support decisions and influence stakeholders effectively.

A continuous focus on improving work processes is essential. We are looking for a proactive individual who is eager to learn new tools and scripting languages to automate manual tasks. You should be able to anticipate potential issues and understand the broader impact of your actions.

Team Overview

The ICT Applications Team includes all application specialists. Within this, the ALM Team comprises eight highly skilled professionals of diverse nationalities, ages, and areas of expertise. The team manages applications primarily related to the software development lifecycle, including requirements, testing, change management, and release management.

Due to increasing user demand and internal stakeholder requests, we are expanding the team. We are looking for a candidate with a Bachelors or Masters degree in Computer Science or Technology, and prior experience with ALM/CI-CD tools.

Primary Responsibilities:

Respond to and resolve user queries/issues related to ALM applications

Translate user feedback into structured improvement requests or requirements

Manage user and access administration for ALM applications

Support application upgrades

Automate existing administrative processes

Assist senior team members with various tasks

Restore services/applications during disruptions

Monitor application health using appropriate tools

Build and maintain strong relationships with stakeholders

Required Skills & Qualifications

Strong team player with a proactive attitude

Eagerness to learn new tools and technologies

Bachelors degree or higher in a relevant field

Excellent communication skills in English (verbal and written)

Experience with Linux OS is a plus

Familiarity with Docker and Containerization is a plus

Mandatory experience with CI/CD tools

Strong analytical and problem-solving skills

Proficiency in scripting languages such as Perl and Python is an asset

Tools You Will Work With

Atlassian Jira

Atlassian Bitbucket Prior experience with Git operations or working in similar tool is mandatory.

Atlassian Bamboo Experience with CI/CD tools is mandatory

Atlassian Confluence

JFrog Artifactory Experience with similar release management tools is a plus

Interested Candidates Can Share Their Updated Resume on