Head of Learning and Development

Build Merittos Learning & Capability framework from the ground up , with the freedom and ownership to design systems that enable the organization to onboard faster, adapt continuously, and execute consistently at scale .

This role owns capability frameworks, learning execution, and measurable outcomes not training programs.

What you will do

• Define and build end-to-end capability frameworks covering onboarding, role readiness, upskilling, and leadership development
• Create scalable learning infrastructure (LMS, playbooks, SOPs, certifications, internal knowledge systems)
• Partner closely with business leaders to translate strategy, product evolution, and execution gaps into learning journeys
• Institutionalize role-based learning paths that support re-skilling, realignment, and growth as the business evolves
• Ensure structured onboarding and readiness models that reduce dependency on individuals and improve time-to-productivity
• Enable managers and leaders to develop teams through clear frameworks and practical learning tools
• Track and refine learning effectiveness using clear signals (readiness, adoption, execution quality)

How this role operates

• Bottom-up builder: designs frameworks first, then scales execution
• Hands-on owner: builds, pilots, iterates
• Business-led: learning priorities come from business change, not calendars
• Outcome-driven: success is measured by readiness and execution consistency

What this role is not

• A training delivery or coordination role
• A soft-skills or engagement-only function
• A vendor-driven L&D setup without internal ownership

Who this role is for

• 8+ years in Learning & Development, Enablement, or Capability Building
• Experience building learning frameworks in SaaS, Tech, Consulting, or fast-scaling organizations
• Comfortable working with ambiguity, change, and senior leadership
• Strong builder mindset with high ownership and execution depth

What success looks like

• New and existing teams absorb change faster and more predictably
• Capability scales with growth, not individual heroics
• Managers use frameworks to coach and develop teams
• Learning becomes part of how Meritto executes and scales