Head of Human Resources

Key Responsibilities

1. HR Operations & Stability

• Own end-to-end HR operations: onboarding to exits.
• Ensure compliance, HR policies, payroll, attendance, and statutory processes.
• Bring structure and stability to a lean HR setup (currently 2-member team).

2. Talent Acquisition (TA) & Workforce Planning

• Lead hiring strategy across business, operations, and technology teams.
• Hands-on hiring for leadership, tech, and critical roles.
• Scale hiring in line with multi-city expansion plans.

3. Performance Management & Employee Lifecycle

• Design and drive performance management systems.
• Build feedback, appraisal, and goal-setting frameworks aligned with business growth.
• Manage employee engagement, retention, and exits effectively.

4. Scaling & Org Design

• Support rapid expansion into 30+ cities.
• Design scalable HR processes for new locations and revenue streams.
• Act as a strategic HR partner to leadership during growth phases.

5. Leadership & Stakeholder Management

• Work closely with the Founder/Leadership on people strategy.
• Act as a culture carrier while balancing speed and structure.
• Be a strong execution-focused HR leader, not just a policy owner.

Required Qualifications:

• 812 years of HR experience, with exposure to both HR Operations and Talent Acquisition.
• Mandatory experience in tech hiring, if TA has been handled.
• Background from E-commerce, D2C, Quick Commerce, Amazon-like, or high-growth startup environments preferred.
• Proven experience handling payroll, compliance, and performance management.
• Comfortable working in a lean team setup and building systems ground-up.
• Highly energetic, execution-driven, and business-oriented HR leader.
• No gender preference.