German Customer Support - Voice

Job Title: Customer Support Executive German (B2)

Location: Gurugram (Onsite)

CTC: Up to 9.5 LPA

Process: Voice Support

Job Description:

We are looking for a German B2proficient Customer Support Executive to handle inbound/outbound voice interactions with international customers. The role involves providing prompt, accurate, and professional support while ensuring high customer satisfaction.

Key Responsibilities:

• Handle customer queries over voice calls in German and English
• Resolve customer issues efficiently and document interactions
• Maintain service quality and meet performance metrics
• Follow company policies and compliance standards

Requirements:

• German language proficiency B2 level (mandatory)
• Good communication skills in English
• Experience in international voice process preferred (freshers with strong German skills can be considered)
• Willingness to work onsite from Gurugram

Perks:

• Competitive CTC up to 9.5 LPA
• Professional work environment
• Growth opportunities in an international process