Front Desk Receptionist

Role Description

This is a full-time on-site role for a Front Desk Receptionist based in Mumbai.

• Greet and welcome visitors, clients, and employees with a professional and friendly approach, demonstrating excellent communication skills.
• Handle and resolve queries with clear and polite communication.
• Maintain the front desk area to ensure it is clean, organized, and presentable at all times.
• Manage visitor logs and follow company security protocols.
• Handle courier and parcel management - receiving, recording, and dispatching.
• Assist with day-to-day office administration and ensure smooth workflow.
• Maintain inventory of office supplies, stationery, and pantry items; coordinate purchases when required.
• Liaise with vendors for AMC, repairs, maintenance, and follow up for timely service completion.
• Help schedule internal meetings, manage conference room bookings, and support company events.
• Assist HR/Admin in new employee onboarding - arrange welcome kit, food, bouquet and desk allocation, biometric access etc.
• Maintain administrative records, documentation, and attendance logs .
• Supervise housekeeping staff to ensure cleanliness, hygiene, and upkeep of the office premises.
• Prepare daily/weekly/monthly housekeeping schedules and monitor execution.
• Conduct routine inspections of workstations, meeting rooms, restrooms, and common areas.
• Ensure cleaning supplies and consumables are well-stocked.
• Coordinate with facility service providers and escalate maintenance issues as needed.