Flight Specialist

Master the skies, one flawless ticket at a time.

At Vara , we are redefining the luxury travel experience- powered by design, intelligence, and deep personalization. Our AI-enabled platform and bespoke travel services are tailored for Indias elite.

As our Flight Specialist, you will be responsible for managing end-to-end flight bookings, complex itineraries, and high-touch support for our discerning clientele. Youll work across continents and carriers, ensuring every ticket is issued with precision, every fare is optimized, and every request is handled with discretion and speed.

What You Will Do

• Manage flight bookings, exchanges, cancellations, and ticket issuance via GDS (like -Sabre, Amadeus, Galileo).
• Handle complex multi-city, international, and round-the-world itineraries.
• Apply airline fare rules and interline agreements to deliver the best outcomes for clients.
• Action PNRs in line with defined SLAs and ensure complete documentation across systems.
• Coordinate fare optimization, refunds, and fare disputes directly with airline partners.
• Manage special service requests: seat preferences, unaccompanied minors, meals, medical needs, and urgent ticketing issues.
• Lead Debit Memo Management: Investigate and respond to ADMs with speed and accuracy, identify root causes, and implement preventive measures.
• Collaborate cross-functionally to reduce ADM occurrences through staff training, documentation, and process improvements.
• Own BSP and ARC workflows with precision - from airline invoicing to reconciliation and reporting.

What We Are Looking For

• 5+ years of experience in flight ticketing for HNI clients, travel agencies, OTAs, or corporate desks.
• Proficiency in at least one GDS (Sabre, Amadeus, Galileo).
• Deep understanding of international travel, fare construction, and route planning.
• Expertise with BSP, ARC, PNR management, ticket issuance, and airline invoicing.
• IATA Foundation or Consultant Certification required.
• Polished verbal communication, attention to detail, and calm under pressure.
• Bonus: Experience in luxury travel, private aviation, or VIP ticketing.

Who You Are

• You are detail-obsessed and fast-paced, accuracy is critical.
• You are result-oriented, with the ability to multitask and work independently.
• You have a strong understanding of the travel business and operations, with a commitment to SLA compliance and internal guidelines.
• You bring exposure to private aviation, VIP handling, or round-the-world fare complexities.
• You bring in experience managing group travel logistics, contracts, or multi-passenger itineraries.
• You have a knack for solving last-minute travel puzzles - from rerouting to refunds!

Why Vara?

We are not just building a company, we are building a movement in modern luxury travel powered by design, intelligence, and obsessive attention to detail.

• Earn what youre worth. We believe excellence deserves to be matched - with a competitive salary that reflects your craft and contribution.
• Build, dont just belong. As part of our founding team, youll have real ownership, not just over what we create, but how we define the future of luxury travel.
• Work where luxury is the standard. From ultra-personalized travel to high-net-worth clients, youll operate in a space where excellence isnt requested- its expected.
• Be part of whats next. Join a future-forward team in a booming global industry- reshaping luxury with design, A.I., and intuition, where your role and impact grow as we do.
• Work where the details delight. Health insurance? Yes. Freshly cooked meals? Always. A state-of-the-art office with a tennis court, jogging track, and a resident peacock? Youll just have to spot him yourself.

So, if you want to do the best work of your life and have the best time doing it, apply now!