Fitness Manager

The Fitness Manager will be the primary owner of the Personal Training (PT) business , responsible for driving PT revenue, managing trainer performance, ensuring high-quality member experience, and building a strong fitness culture at the center. This role requires a blend of fitness expertise, business acumen, leadership, and sales capability.

Key Responsibilities

1. PT Revenue Ownership

• Achieve and exceed monthly Personal Training revenue targets .
• Create PT sales strategies, offers, and conversion plans to maximize revenue.
• Track, monitor, and push PT sales for all trainers consistently.

2. Trainer Management & Performance

• Manage daily performance of all Personal Trainers.
• Allocate leads, monitor trials, and track conversions.
• Ensure trainers follow SOPs, maintain training quality, and deliver results.
• Conduct weekly skill development workshops for trainers.

3. Member Engagement & PT Conversion

• Identify members who require PT and promote suitable packages.
• Conduct fitness assessments, orientations, and PT demos.
• Resolve member concerns and ensure high satisfaction.

4. Operations & Floor Management

• Maintain discipline, safety, and gym-floor hygiene.
• Ensure equipment usage, peak-hour management, and customer handling standards.
• Coordinate with front desk for lead flow, member updates, and reports.

5. Reporting & Business Analytics

• Maintain daily PT revenue dashboards.
• Monitor trainer utilization, sessions completed, active clients, and renewals.
• Share weekly and monthly performance reports with management.

Key Skills & Competencies

• Strong fitness knowledge (ACE, ISSA, or similar certification preferred)
• Excellent communication & persuasion skills
• Sales-driven mindset with strong revenue focus
• Leadership and team management ability
• Member-centric attitude with problem-solving skills
• High energy, discipline, and professionalism

Qualification & Experience

• Certified Fitness Professional (ACE/ISSA/NSCA preferred)
• 25 years experience in PT or Fitness Management
• Proven track record in sales-driven fitness roles