Field & Telecalling Executive

Company: HDFC Bank (Hiring via BluGlobal)

Location: Kasavanahalli, Bengaluru

Experience: 15 Years

Salary: Fixed + Incentives

HDFC Bank is expanding its on-ground and tele-collections operations and is looking for enthusiastic Field & Telecalling Executives to support customer follow-ups, payment collection, and loan recovery activities. This is a great opportunity for candidates looking to start or grow a career in collections and banking operations.

Telecalling Executives

Make outbound calls to customers for overdue payment reminders

Follow up on pending dues and provide account status information

Maintain call logs, update CRM systems, and record customer responses

Handle customer queries with clarity and professionalism

Achieve daily/weekly calling and recovery targets

Field Executives

Conduct field visits to customers for overdue payment follow-up

Deliver notices, collect documents, and support on-ground recovery activities

Coordinate with team leaders on field routes and visit plans

Manage sensitive cases professionally and escalate when needed

Ensure timely visit reports and portfolio updates

13 years of experience in telecalling or field collections

Good communication & negotiation skills

Basic understanding of loans/overdues (training will be provided)

For Field Executives: Must be comfortable with field travel

Ability to handle customers politely and professionally

DRA Certification is mandatory

Experience in banking, NBFC, microfinance, or fintech collections

Ability to communicate in Kannada/Hindi/English

Basic smartphone & documentation handling skills

How to Apply

Email your CV/Resume to: Subject: Field/Telecalling Executive Bengaluru + Name + Mob No