Field & Telecalling Executive
Talent cloud India Solutions
3 - 5 years
Bengaluru
Posted: 15/12/2025
Job Description
Company: HDFC Bank (Hiring via BluGlobal)
Location: Kasavanahalli, Bengaluru
Experience: 15 Years
Salary: Fixed + Incentives
HDFC Bank is expanding its on-ground and tele-collections operations and is looking for enthusiastic Field & Telecalling Executives to support customer follow-ups, payment collection, and loan recovery activities. This is a great opportunity for candidates looking to start or grow a career in collections and banking operations.
Telecalling Executives
Make outbound calls to customers for overdue payment reminders
Follow up on pending dues and provide account status information
Maintain call logs, update CRM systems, and record customer responses
Handle customer queries with clarity and professionalism
Achieve daily/weekly calling and recovery targets
Field Executives
Conduct field visits to customers for overdue payment follow-up
Deliver notices, collect documents, and support on-ground recovery activities
Coordinate with team leaders on field routes and visit plans
Manage sensitive cases professionally and escalate when needed
Ensure timely visit reports and portfolio updates
13 years of experience in telecalling or field collections
Good communication & negotiation skills
Basic understanding of loans/overdues (training will be provided)
For Field Executives: Must be comfortable with field travel
Ability to handle customers politely and professionally
DRA Certification is mandatory
Experience in banking, NBFC, microfinance, or fintech collections
Ability to communicate in Kannada/Hindi/English
Basic smartphone & documentation handling skills
How to Apply
Email your CV/Resume to: Subject: Field/Telecalling Executive Bengaluru + Name + Mob No
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