Field Service Engineer

Job Position: Field Service Engineer

Location: Chennai

Company Overview:

Perleybrook Labs Inc is a Video analytics company. Our enterprise hardware and software platform helps EHS organization in manufacturing companies to solve their difficult Safety Engineering and Workforce management problems. Our product, Flagman (an IoT device and a complimenting cloud backend), is powered by 25 AI algorithms that can be configured to implement an array of safety engineering and workforce management use cases.

Roles and Responsibilities:

• Provide field service engineering support to customers, including installation, maintenance, and repair of electronic components and semiconductors.
• Conduct site visits to diagnose issues with equipment and provide technical solutions.
• Collaborate with cross-functional teams to resolve complex problems.
• Develop strong relationships with customers through excellent communication skills.
• Ensure timely completion of tasks while maintaining high-quality standards.

Requirements:

• 0-1 year of experience in field service engineering or related field (installation, maintenance).
• Diploma or B.Tech/B.E. degree in Electrical and Electronics.
• Strong understanding of electronics principles and semiconductor technology.
• Excellent problem-solving skills with attention to detail.
• Willingness to travel extensively across India and potentially to other regions such as GCC, South East Asia, Bhutan, and Nepal.