Facilities Manager

Duties and responsibilities 

Leadership 

• Represent JLL by behaving consistently with cultural and company requirements. 

• Provide services to client in keeping with client’s cultural and company requirements. 

• Provide leadership to FM team include on-site managed vendors’ personnel. 

• Ensure high staff morale, trust and work ethics 

• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team 

• Mentor and enable Training & Development of team members 

• Promote Initiative/Idea sharing within the team and beyond 

Client/Stakeholder Management 

• Establish/Strengthen credible relationships with Client and BU Stakeholders 

• Interact on a regular basis with Client and BU Stakeholders to sustain healthy relationships. 

Contract Management 

• Ensure that all contracts are implemented with excellence at sites and performance managed working closely with respective Regional/Local Sourcing team 

• Work with Regional purchasing to implement Regional sourcing strategies 

Site Operations Management 

• Deliver services as defined in the relevant Schedules of the Master Agreement ensuring the implementation and compliance with Best Practice procedures 

• Ensure critical & key performance measurements & achieve targets 

• Ensure that Account Management is informed immediately of any Critical Performance incidents on site/s and support in performing the follow-up actions and communications. 

• Ensure Completion of all required audits and achieve targets as stated. 

• Standardize Operating Procedures and ensure compliance with Client’s policies and procedures, including all government regulations in the Area 

Health & Safety Management 

• Ensure that all sites meet all legal and Client required H&S regulations 

• Ensure that all JLL staff are working in compliance with H&S regulations 

Finance Management 

• Ensure that all managed sites meet all financial targets and control requirements 

• Provide oversight to the sites ensuring standard monthly/quarterly/annual reporting and management reports are completed as required 

Working Conditions 

• Primary work in an office environment with regular facility walkthroughs 

• May require occasional evening or weekend work for emergency situations 

Required Qualifications & Experience 

• Bachelor's degree in Facilities Management, Engineering, or related field  

• 4+ years of experience in facilities management or related field  

• Knowledge of building systems (HVAC, electrical, plumbing, security) 

• Familiarity with health and safety regulations and compliance requirements 

• Proficiency in MS Office and facility management software 

• Strong problem-solving abilities and attention to detail 

• Excellent communication and interpersonal skills 

• Ability to prioritize tasks and manage time effectively 

• Physical ability to move throughout facilities for inspections and oversight 

• Proficiency in financial management and budgeting  

• Good command of spoken and written English and Hindi languages. 

• Experience with vendor management  

• Understanding of space planning and workplace optimization. 

• Knowledge of sustainability practices, energy efficiency measures, smart building technologies and IoT applications is advantages