Experience Researcher

Job Description:

Job Title: Experience Researcher

Location: Pune

Experience: 2-3 Years

Employment Type: Full-Time

Job Overview:

We are seeking a Design Researcher who can go beyond gathering data to reveal deep human insights that drive design, innovation, and strategic decisions. The ideal candidate is curious, analytical, and empathetic - skilled in both primary and secondary research - and capable of transforming complex findings into clear, actionable design opportunities that influence business direction.

Key Responsibilities

• Plan and conduct end-to-end primary research - including interviews, contextual inquiries, ethnographic studies, and usability evaluations - to understand user behaviors and motivations
• Perform rigorous secondary research across multiple sources to identify industry trends, emerging technologies, and best practices
• Synthesize qualitative and quantitative inputs into compelling insights, frameworks, personas, experience principles, and opportunity maps
• Partner closely with designers, product managers, and business stakeholders to align research insights with design and strategic goals
• Develop research reports, storytelling artifacts, and visual narratives that effectively communicate insights to diverse audiences
• Co-facilitate design sprints, ideation sessions, and co-creation workshops that translate research into tangible design outcomes
• Continuously advocate for the voice of the user throughout the product development and decision-making process

Key Skills & Qualifications

• Experience: 2–3 years of experience in design research, user research, or related roles
• Education: Bachelor’s degree in design
• Research Skills: Proficient in conducting both primary (interviews, field studies) and secondary (desk-based) research
• Synthesis & Analysis: Ability to interpret data, identify patterns, and translate findings into actionable insights
• Communication: Strong verbal and written communication skills for presenting research outcomes
• Presentation Skills: Skilled at creating and delivering visually engaging presentations and reports
• Collaboration: Team player with the ability to work closely with designers, strategists, and stakeholders
• Tools: Familiarity with Miro, Figma, or similar tools for documentation and collaboration

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