EUC Remote Desktop specialist

Skill- EUC Remote Desktop specialist

Required Technical Skill Set- Remote desktop support, Mobile Device Management, SCCM

Experience - 8 to 10 years

Location- Hyderabad

JD

Desired Competencies (Technical/Behavioral Competency)

1. Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.

2. Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.

3. Remote support & troubleshooting of end user issues

4. Windows OS, MacBook support

5. Zscaler troubleshooting

Good-to-Have

1. Should be able to understand business, technical requirements, and provide solution, design and implementation approach for SCCM, Intune and Windows 10

2. Must have prior experience in Design and Implementation of SCCM hierarchy

3. Must have prior experience of Design and Implement migration to SCCM from other tools

SN Responsibility of / Expectations from the Role

1 The Engineer is responsible for managing and support end-end Remote Desktop related activities