EPS Solutions Architect - Enterprise CX Services Solutions

Required Skills :

• 10+ years of experience in CX solutions architecture and presales, with a focus on enterprise-level solutions.
• Proven track record in leading RFP responses, solution defense, and proposal development.
• Strong understanding of digital solutions, automation, and AI-driven capabilities.
• Experience with financial modeling, pricing strategies, and effort estimation.
• Excellent communication and presentation skills, with the ability to engage with C-level stakeholders.
• Excellent communication skills, with the ability to present complex solutions to technical and non-technical stakeholders.
• Ability to work collaboratively with cross-functional teams and build strong relationships with internal and external stakeholders.
• Strong problem-solving skills and the ability to innovate with digital solutions.