Enterprise AI Delivery Manager

As an Enterprise AI Delivery Manager RCM, you will combine deep domain expertise across end-to-end revenue cycle workflows with strong integration, compliance, and automation capabilities. You will lead complex, multi-million-dollar deployments of Contiinexs agentic AI platforms across large healthcare enterprises, ensuring delivery excellence, regulatory compliance, and measurable business impact.

You will work closely with provider leadership, payer stakeholders, and internal product and engineering teams to drive digital transformation through AI-powered speech intelligence and specialized SLM-driven automation.

Key Responsibilities

Own end-to-end delivery of enterprise RCM automation programs using Contiinexs AI platforms

Lead large-scale deployments across eligibility, prior authorization, claims, AR follow-ups, denials, and payment posting workflows

Manage complex integrations with EHR/PM systems, payer portals, clearinghouses, telephony platforms, and enterprise data systems

Ensure compliance with HIPAA, CMS guidelines, payer rules, and enterprise security standards

Drive program governance, SLA management, risk mitigation, and executive stakeholder communication

Measure and report business outcomes including automation ROI, AR improvement, denial reduction, and cost-to-collect optimization

Partner with product and engineering teams to translate operational requirements into scalable AI solutions

Required Qualifications

Education

Bachelors degree in Computer Science, Engineering, or related discipline

MBA or advanced healthcare / technology certifications preferred

Experience & Skills

8+ years of experience in US Healthcare Revenue Cycle Management with ownership of end-to-end RCM delivery

Proven experience leading large, multi-million-dollar enterprise healthcare or insurance programs

Hands-on experience delivering RCM transformation initiatives using AI, automation, analytics, or digital platforms

Deep understanding of front-, mid-, and back-end RCM workflows

Strong knowledge of payer behaviors, clearinghouse processes, and reimbursement rules

Experience working with EHR / PM systems (Epic, Cerner, Athena, NextGen, etc.)

Working knowledge of healthcare integration standards (X12 EDI, HL7, FHIR)

Experience operating in HIPAA-compliant, PHI-sensitive enterprise environments

Strong client-facing leadership skills with ability to engage senior executives

Excellent communication skills with a strong bias toward execution and outcomes