Engineer 3 - Engineering Operations (ISSOLU-F0050)

Job Summary

Job Description

Core Responsibilities

• Analyzes and revises existing system logic difficulties and documentation as necessary. Works with Software Developers to support design and development as required.
• Prepares detailed functional and technical specifications from which programs will be written.
• Interacts with end users to gather requirements and scope of effort. Performs analysis of user needs, documentation of requirements, and translation into proper system requirement specifications.
• Identifies and assesses probable interactions of related systems and predicts impact of a change in assigned system.
• May review proposals, including gathering facts, analyzing data, and preparing project overview which compares alternatives in terms of cost, time, availability of equipment and personnel, etc. Recommends course of action.
• Maintains a strong working knowledge of system interaction to ensure success in overall architectural solution.
• Functions as a liaison between the client, community, and internal Software Engineers and/or external software vendors to develop system solutions to processing systems or business problems.
• Ensures data quality and integrity across data-specific application implementations.
• Supports the testing team and business users in validating that the programs meet the requirements. Participates in unit, integration, and test procedures. Compares test results against requirements to validate that coding is accurate.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.
• Requires knowledge of Database Technologies (Oracle/SQL Server), experience in writing Stored procedure, familiarity with various programming languages and Integrated Development Environment (C#, ASP.NET MVC 5, Visual Studio, etc.)
• Provides functional and technical troubleshooting for existing macros
• Must have working knowledge of emulator software (3270, Rumba, Reflections, etc.)
• Possess advanced analytical and problem-solving skills
• Working knowledge of GUI Macros, preferred
• Provides project planning, implementation support, and improvement recommendations.
• Partners with multiple teams with diverse knowledge and shares expertise
• Consistent exercise of independent judgment and discretion in matters of significance
• Complies with National standards and business processes
• Must understand PII and CPNI data classifications and compliance requirements

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Certifications (if applicable)

Relevant Work Experience