End User Computing Quality Assurance Intermediate Analyst, C11
Citi Bank
5 - 6 years
Mumbai
Posted: 12/01/2025
Job Description
Responsibilities:
- Role requires In-depth knowledge of EUC Policy, Standards and procedures along with the guides published by the enterprise team.
- On a day to day basis, the employee is required to perform Quality assurance review for different EUC controls on a monthly duration which is a time bound activity.
- Good communication and partnership with different stakeholders e.g. Finance team, Enterprise team & EUC owners/Process owners, BISO, etc.
- Good understanding of Excel and Sharepoint knowledge.
- Provide guidance/training on different EUC controls to the EUC owners and identify root cause analysis for Quality assurance failures for EUC.
- Good understanding and applicability of Decision tree, Risk assessment questionnaire, File level controls, etc. for controllers managed segment.
Education & Skills:
- At least 5-6 years relevant experience
- Bachelors/University degree or equivalent experience
- Deep EUC understanding
- Strong communication – both written and verbal
- Fluent business English
- Comfortable working in a global team, great team player
- Proven track record of problem solving independently
About Company
Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.
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