End user computing Lead/Manager

Nissan is a pioneer in Innovation and Technology. With a focus on Mobility, Operational Excellence, Value to our Customers and Electrification of vehicles, you can expect to be part of a very exciting journey here at Nissan. Nissan is going after a massive Digital Transformation backed by leading technologies across the organization globally. We are committed to building a diverse, entrepreneurial organization, and our current team is strong evidence of that. Our people are what drive the business forward. At Nissan Digital, you will be part of a dynamic team with ample opportunities to grow and make a difference.

Position Description: We are looking for an End user computing Lead/Manager with 8 to 14 yrs. experience in managing and maintaining Windows environment, IT asset management, network infrastructure and Video Conferencing System. The ideal candidate will be responsible for ensuring high level of customer satisfaction in end user computing area.

Responsibilities:

• Lead Day-To-Day IT Operations, infrastructure services support, hardware & software asset management
• Experienced in Intune/Autopilot infrastructure
• Experienced in Windows image deployment & management
• Sound knowledge in ITIL framework
• Demonstrable technical expertise in deploying MS applications, operating systems, and its migrations.
• Act as an escalation point for EUC related tasks which involves but not limited to Laptop/Desktop Installation, configurations, and troubleshooting.
• Patch management of windows systems 
• Deep technical skills on Microsoft Core technologies - DNS, DHCP, WINS, Intune, SCCM, etc.
• Good understanding of Microsoft Active Directory and related configurations
• Cisco VC systems administration, IT asset management
• Excellent communication skills, both written and verbal.

Desired Skills:

• Strong knowledge of networking concepts and protocols (e.g., TCP/IP, VLANs etc.).
• Experience in server related technologies – Windows server 2016,2019.
• Knowledge of Linux / Ubuntu servers  
• Experience in ServiceNow ITSM & ITOM discovery and Software Asset management

Work Hours

CET time zone (11.30 am to 9.30 pm IST)

Qualifications:

MCA/B-Tech/BE in computer science or Information Technology

Certifications – Desirable

Azure Administrator Associate

Microsoft 365 Certified: Fundamentals

Microsoft Certified Azure Virtual Desktop Specialty