We are seeking an EDI Support Analyst with experience in Cleo EDI. In this role you will be

responsible for troubleshooting Data, Mapping issues in the EDI processes and maintaining Cleo

EDI.

Essential Functions

Design, develop, customize, integrate, test, implement, administer and support the complete

Cleo suite to meet the rapidly growing company need

Create, test, and maintain EDI maps

Troubleshoot data issues, mapping, and business processes

Identify, design, implement, and test EDI processes related to Cleo EDI

Coordinate with internal and external customers to meet requirements

Write or update program documentation, operations documentation, and user guides

Create test cases and assist EDI developers & business to thoroughly test new development

work including repeating the test cycle until all test results are satisfactory

Gather and document detailed requirements for business needs and collaborate with others

to determine moderately complex functional and/or solution designs

Demonstrate a detailed understanding and execution of the software development lifecycle

Identify interdependencies in programs

Identify more advanced test scenarios and adequately test customizations and

configurations

Demonstrate quality and effectiveness in work documentation and organization

Responsible for planning small/medium-sized projects or tasks

Make substantial contributions to determining the feasibility of goals/objectives

Provide reliable solutions to a variety of problems using sound problem-solving techniques

including the ability to find the root cause and corrective action for given problems

Demonstrate proficient use and knowledge of established standards and procedures

Consistently demonstrate quality and effectiveness in work documentation and organization

Understand change is important and adapt well

Professionally approach situations in which conflict is present

EDI Support Analyst