Ecommerce Executive
KOMPANERO
2 - 5 years
Kolkata
Posted: 13/01/2026
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Job Description
Location: Kolkata, West Bengal
Industry: Premium Fashion & Lifestyle / Leather Goods
Experience: 12 Years
Job responsibilities:
- Marketplace & Website Management: Handle end-to-end cataloging and listing on our website and third-party marketplaces.
- Order Fulfillment: Monitor daily incoming orders and coordinate with the warehouse team for timely dispatch. No order left behind!
- Customer Experience Excellence: Be the voice of Kompanero for our online community. Handle customer queries, track shipments, and resolve issues with empathy and speed.
- Returns & Refunds: Manage the reverse logistics process. Track returns, verify product condition, and process refunds/exchanges seamlessly.
- Inventory Synchronization: Work closely with the merchandising team to ensure stock levels are synced across all platforms
- Data Reporting: Maintain daily/weekly reports on sales, return rates and other health metrics.
Experience: 1+ years in E-commerce operations (Fashion/Lifestyle experience is a major plus).
Tech Savvy: Proficient in MS Excel (VLOOKUP & Pivot Tables are your best friends).
Communication: Excellent written and verbal communication skills in English
Apply here on LinkedIn or send your resume to
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