Responsibilities
- Analyze and understand business requirements and translate them into functional specifications and solution designs in D365 F&O. - Lead functional configuration of the platform in collaboration with development and architecture teams. - Provide second- and third-line support for incidents and service requests in the D365 F&O environment. - Collaborate with business users to validate solutions and ensure proper testing and user training. - Act as a subject matter expert on Dynamics 365 F&O for internal stakeholders. - Document configurations, business processes, and user instructions. - Support periodic updates and releases, including regression testing and change management. - Contribute to continuous improvement initiatives and proactively identify optimization opportunities within the system.
Technical Requirements
Deep functional knowledge of Microsoft Dynamics 365 Finance & Operations (F&O), specifically in Finance, Procurement, and Supply Chain Management modules. - Strong understanding of business processes in finance and operations, including General Ledger, Accounts Payable/Receivable, Fixed Assets, Inventory, Procurement, and Project Management. - Proficient in functional design, requirements analysis, testing, and solution configuration in D365 F&O. - Experience in translating business needs into functional specifications. - Familiarity with integration points between D365 F&O and other Microsoft or third-party platforms is a plus. - Capable of writing and validating functional test scripts, supporting UAT, and providing training to end-users.
Preferred Skills
Technology->CRM->MS CRM
Technology->Microsoft Technologies->Microsoft CRM
Technology->Microsoft Technologies->Microsoft Dynamics
Technology->Cloud Platform->Dynamics 365 ERP->Dynamics 365 Finance
Additional Responsibilities
- Strong communication and interpersonal skills; ability to interact effectively with business stakeholders and technical teams. - Ability to work independently as well as part of a cross-functional team. - Analytical mindset and a problem-solving attitude. - Experience in Agile/Scrum methodologies is an asset. - Fluency in English is required
Educational Requirements
Bachelor of Engineering,BTech,BCA,BSc,MTech,MCA,MSc