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Dynamics 365 Functional Analyst (Senior)

Infosys

5 - 10 years

Bengaluru

Posted: 03/09/2025

Job Description

Responsibilities

- Analyze and understand business requirements and translate them into functional specifications and solution designs in D365 F&O. - Lead functional configuration of the platform in collaboration with development and architecture teams. - Provide second- and third-line support for incidents and service requests in the D365 F&O environment. - Collaborate with business users to validate solutions and ensure proper testing and user training. - Act as a subject matter expert on Dynamics 365 F&O for internal stakeholders. - Document configurations, business processes, and user instructions. - Support periodic updates and releases, including regression testing and change management. - Contribute to continuous improvement initiatives and proactively identify optimization opportunities within the system.

Technical Requirements

Deep functional knowledge of Microsoft Dynamics 365 Finance & Operations (F&O), specifically in Finance, Procurement, and Supply Chain Management modules. - Strong understanding of business processes in finance and operations, including General Ledger, Accounts Payable/Receivable, Fixed Assets, Inventory, Procurement, and Project Management. - Proficient in functional design, requirements analysis, testing, and solution configuration in D365 F&O. - Experience in translating business needs into functional specifications. - Familiarity with integration points between D365 F&O and other Microsoft or third-party platforms is a plus. - Capable of writing and validating functional test scripts, supporting UAT, and providing training to end-users.

Preferred Skills

Technology->CRM->MS CRM
Technology->Microsoft Technologies->Microsoft CRM
Technology->Microsoft Technologies->Microsoft Dynamics
Technology->Cloud Platform->Dynamics 365 ERP->Dynamics 365 Finance

Additional Responsibilities

- Strong communication and interpersonal skills; ability to interact effectively with business stakeholders and technical teams. - Ability to work independently as well as part of a cross-functional team. - Analytical mindset and a problem-solving attitude. - Experience in Agile/Scrum methodologies is an asset. - Fluency in English is required

Educational Requirements

Bachelor of Engineering,BTech,BCA,BSc,MTech,MCA,MSc

About Company

Infosys is a global leader in next-generation digital services and consulting, headquartered in Bangalore, India. Founded in 1981, the company provides IT services, business consulting, and outsourcing solutions to clients across more than 50 countries. Infosys is known for its strong emphasis on innovation, enterprise transformation, and sustainability, and has been instrumental in driving large-scale digital transformation for some of the world’s leading organizations. With a robust portfolio that spans cloud computing, artificial intelligence, cybersecurity, and enterprise solutions, Infosys continues to be a trusted technology partner for businesses navigating the digital age.

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