Domain Trainee – Travel Claim Adjudication

Genpact

0 - 3 years

Noida

Posted: 05/03/2025

Job Description

Responsibilities

Review and process travel insurance claims in a timely and accurate manner.
Calculation of SAL (Single Article Limit)
Validating Excess and calculation of Final amount
Handling of Travel Curtailments
Handling of Cancellation & disruption
Identification of Recovery (if any)
Evaluate claims documentation to determine eligibility and coverage.
Communicate with claimants, medical providers, and other relevant parties to gather necessary information and clarify details.
Ensure all claims are processed in compliance with company policies, procedures, and regulatory requirements.
Maintain detailed records of all claims and interactions.
Provide clear and empathetic communication to clients regarding the status of their claims.
Identify and investigate potential fraudulent claims.
Collaborate with other departments to resolve complex claims issues.
Stay informed about industry trends, policy changes, and regulatory updates

Minimum Qualifications

Graduation in any stream except B.Tech and Technical Graduation & Law
Preferred Skills
Excellent verbal and written communication skills
Good analytical and problem-solving skills
Basic Knowledge of Insurance and Claims

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.