Director, Post Payment Audit Role
Genpact
5 - 10 years
Gurugram
Posted: 21/05/2025
Job Description
Responsibilities
Create/refine existing service offerings including delivery model, commercial model, and technology solution.
Developing long-term relationships across a network of existing and potential clients, understanding their businesses to provide tailored insights.
Lead the key components of a projects, including strategy, planning and execution.
Lead delivery teams; be responsible for the quality and content of the deliverables.
Manage teams across time zones to ensure adherence to quality and timeliness.
Supports enhancements to the products build for an End-to-End Post payment audit.
The setting of team member targets for recovery in line with the overall target for recoveries
Maintain, monitor, and report recoveries, revenue pipelines, projections etc.
Manage delivery staffing needs and budget for future requirements.
Understand business & industry issues / trends. Identify areas requiring improvement in the client's business processes to enable preparation of recommendations.
Demonstrate an application & solution- based approach to problem solving technique.
Identify scenarios for leakage audit to enhance recovery.
Assisting and guiding team to working back with client and vendors for collection of recovery claims.
Drive innovation around digitalization, rationalization, standardization of the program.
Ensure retention of the team and suggest retention strategy.
Engage, supervise the work of external agencies, specialists.
Work back with vendor recovery service providers to perform scoping of vendor audits.
Perform risk assessment for vendors to identify vendors for scoping.
Minimum Qualifications / skills
Minimum Qualification: MBA / Graduates/Post-Graduate/ CA
Experience retail business would be preferred with Knowledge of accounting principles and the process would be a plus.
Preferred qualifications / skills
Robust interpersonal skills
Validated influencer and communicator with partners at all levels.
Extremely strong communicator to be able to convey the value proposition of the solution.
Possess high standard of integrity and confidentiality.
Prior experience of leading and managing Post Payables Audit engagements in the retail industry
Detailed and in-depth understanding of business processes in the retail industry and leakage scenarios
Experience in managing Sr. client stakeholders and presentation of the key issue, opportunities, status update.
Ability to develop and manage the relationship with a large number of stakeholders both internal and external.
Ability to analyse the problem statement & root cause behind the same and provide necessary consulting to fix the root cause so that problem should not repeat.
Commercial acumen, strong analytical abilities
Problem-solving ability
Project management capabilities
Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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