Digital Technical Business Analyst (Digital Banking)

Project description

We are seeking an experienced Digital Technical Business Analyst (Tech BA) to support large-scale digital transformation initiatives within Online and Mobile Banking platforms. The role requires strong analytical capability, hands-on technical proficiency (including SQL), and the ability to operate effectively within complex, enterprise-level digital programs. The ideal candidate combines structured requirement management with technical depth, stakeholder influence, and a proactive, solution-oriented mindset.

Responsibilities

Business & Technical Analysis

• Elicit, analyze, and document detailed functional and non-functional requirements.
• Produce high-quality BRDs, FRDs, user stories, acceptance criteria, and process documentation.
• Translate business requirements into technical specifications and data mapping documents.
• Follow and manage end-to-end process flows, ensuring traceability from requirements through deployment.

Data & System Analysis

• Write and validate SQL queries for data analysis, validation, and reconciliation.
• Perform data mapping across upstream and downstream systems.
• Support data migration activities, including legacy-to-target system transitions.
• Conduct impact assessments for system integrations and data changes.

Digital Banking Domain Delivery

• Work on Online Banking and Mobile App initiatives.
• Contribute to large-scale digital transformation programs involving multi-system integration.
• Support features related to:
• Secure messaging
• Document management
• Customer communications
• Regulatory and compliance-driven changes

Agile Delivery & Governance

• Operate within a SCRUM framework, actively participating in:
• Sprint planning
• Backlog grooming
• Daily stand-ups
• Sprint reviews
• Retrospectives
• Collaborate with Product Owners, Architects, Developers, QA, and Business Stakeholders.
• Ensure requirements are testable, measurable, and aligned with business outcomes.

Stakeholder Management & Leadership

• Proactively engage with business and technology stakeholders.
• Challenge assumptions constructively and propose alternative, value-driven solutions.
• Facilitate workshops and walkthrough sessions.
• Manage ambiguity in large enterprise environments.

Mandatory Skills

• 6-10+ years of experience as a Technical Business Analyst.
• Strong experience in Digital Banking programs (large-scale enterprise initiatives preferred).
• Proven experience in:
• Online Banking platforms
• Mobile application delivery
• Secure messaging systems
• Document management solutions
• Hands-on experience writing complex SQL queries.
• Demonstrated experience in data migration and system transformation programs.
• Strong understanding of end-to-end banking processes.

Technical Skills

• SQL (mandatory)
• Data Mapping & Data Lineage documentation
• System Integration Analysis
• API understanding (preferred)
• Agile/SCRUM delivery frameworks
• Requirement traceability tools (e.g., JIRA, Confluence, ALM)
• Soft Skills & Competencies
• Proactive and ownership-driven mindset
• Strong analytical and problem-solving capability
• Ability to challenge stakeholders constructively
• Excellent documentation and communication skills
• Structured, detail-oriented, and delivery-focused
• Comfortable working in high-complexity, multi-vendor environments