Digital Collections-Product Engineering Lead

Job Description: Digital Collections-Product Engineering Lead

Company: Firstsource Solutions Limited

Location: Bangalore, India (Preferred)

Experience: 15+ Years

Position Type: Full-Time

About Firstsource

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: , Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes.

This is a strategic, hands-on position where you will be responsible for the end-to-end architecture, development, and technological evolution of a mission-critical financial platform. The ideal candidate is a seasoned leader with a proven track record in building scalable, high-performance platforms in the financial services domain, with a deep mastery of modern Microsoft technologies.

• A minimum of 15 years of progressive experience in software engineering, with at least 7 to 9 years in a senior leadership role .
• Proven, hands-on experience in architecting and building large-scale, enterprise-grade Financial Platforms (e.g., Lending, Digital Banking, Payments, Insurance, or similar).
• Demonstrable experience in leading a major platform modernization initiative (e.g., from Monolith to Microservices, legacy tech to cloud-native).
• Deep, hands-on expertise in the Microsoft technology stack, with mandatory recent experience in .NET Core 9 (or 6/8), C#, and related frameworks.
• Strong experience with cloud platforms (Azure is highly preferred, AWS/GCP is acceptable).
• Proficiency with microservices architecture, REST APIs, and containerization (Docker, Kubernetes).
• Solid understanding of database technologies (SQL Server, NoSQL).
• Exceptional leadership, communication, and interpersonal skills.
• A degree in Computer Science, Engineering, or a related field from a premier institution.

Good-to-Have Qualifications

• Direct experience with Debt Collections Platforms or Receivables Management Systems.
• Deep understanding of the collections lifecycle, compliance regulations, and dialer technologies.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.