Derm

The purpose of the job or role – why it exists: ▪ To drive Data driven culture in operation by imparting various quality tools and methodologies trainings. ▪ To ensure that the best in class client satisfaction rating is achieved by leveraging Delivery Excellence initiatives ▪ To facilitate deployment of Quality management system(iQMS) including ISO and CMMi practices ▪ To drive business process improvements leveraging Lean Six Sigma Primary Responsibilities: ▪ Conduct Thought leadership workshops and develop continuous improvement roadmap for the associated client accounts. ▪ Lead & mentor Process Improvement projects leveraging Lean Six Sigma methodologies to deliver targeted Business value and productivity improvements. ▪ Build and develop competencies on Quality Management Systems, Lean Six Sigma and digital transformation techniques. ▪ Drive innovation and automation projects to deliver award winning case studies in internal and external forums. ▪ Drive effective No Surprise framework to ensure process risks are proactively identified and mitigated for the associated client accounts. ▪ Effectively engage with clients and internal stakeholders to ensure Delivery Excellence Initiatives are effectively deployed and recognized.