Data Analyst & Business Intelligence | eCommerce

Company Description

Shay is a fast-growing kitchenware brand selling across Amazon, Flipkart, Myntra, Blinkit, and our own D2C channel. We're building a data-first culture to drive smarter decisions across inventory, sales, and operations.

Role Description

We're looking for a sharp, hands-on Data Analyst who has lived and breathed eCommerce data. You'll be the go-to person for turning raw marketplace and operational data into clear insights that help us grow profitably.

What You'll Do

• Own dashboards and reporting across all sales channels (Amazon, Flipkart, Myntra, Blinkit, D2C) using tools like Power BI, Zoho Analytics, or similar BI platforms
• Build and maintain a comprehensive data universe a single source of truth that brings together sales, inventory, returns, ad spends, and operational data to make decision-making faster and smarter
• Track and analyze key metrics sales velocity, return rates, inventory health, channel profitability, and ad spends
• Build SKU-level and category-level performance reports to support pricing and inventory decisions
• Reconcile platform charges across Amazon, Flipkart, Myntra, Blinkit and other marketplaces commissions, fulfillment fees, returns, penalties and flag discrepancies proactively
• Conduct deep competitive research pricing benchmarks, bestseller analysis, keyword trends, share of search, and category dynamics across marketplaces
• Support new product development through data analyzing market gaps, category white spaces, customer reviews, return reasons, and demand signals to help identify winning product opportunities
• Identify trends, anomalies, and opportunities across marketplaces proactively
• Work closely with the eCommerce and operations teams to turn data into action
• Maintain clean, structured data across platforms and internal MIS systems
• Support demand forecasting and replenishment planning

What We're Looking For

• 24 years of experience in a data or analytics role, preferably in eCommerce or D2C
• Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, or similar marketplace backends
• Strong Excel/Google Sheets skills (pivot tables, VLOOKUP, complex formulas); SQL is a plus
• Experience building dashboards on Power BI, Zoho Analytics, Google Looker Studio, or similar tools
• Comfortable with tools like Unicommerce, Vinculum, or similar OMS/ERP platforms preferred
• Detail-oriented, self-driven, and comfortable working in a fast-paced startup environment
• Someone who doesn't just build reports but asks why the numbers look the way they do

Nice to Have

• Prior experience in kitchenware, home, or lifestyle eCommerce categories
• Familiarity with quick commerce platforms (Blinkit, Zepto, Instamart)
• Basic understanding of marketplace advertising metrics (ACoS, CTR, CVR)
• Experience with marketplace charge reconciliation or settlement analysis

What You Get

• A front-row seat to building a scaling consumer brand
• Direct access to leadership and real ownership of your work
• Competitive salary based on experience
• Opportunity to shape the data function from the ground up