Cybersecurity manager

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuhos long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Banks domestic and overseas offices and Mizuhos group companies across the globe.

At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGSs development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.

Whats in it for you?

o Immense exposure and learning

o Excellent career growth

o Company of highly passionate leaders and mentors

o Ability to build things from scratch

Know more about MGS: -

Job Description: Cybersecurity - Manager

Location - Chennai

Key Responsibilities:

Service Delivery Management:

• Oversee the end-to-end delivery of IT Cyber Security services.
• Should have 15 + years of experience in cybersecurity and 5+ years in managerial role
• Ensure services are delivered in accordance with agreed SLAs, KPIs, and quality standards.
• Manage and monitor service performance, identifying areas for improvement and implementing corrective actions.
• Client Relationship Management:
• Serve as the primary point of contact for clients, fostering strong relationships and ensuring client satisfaction.
• Actively engage with stakeholders to understand their needs and translate them into actionable service delivery plans.
• Manage escalations effectively, ensuring timely resolution and communication with clients.
• Team Leadership and Coordination:
• Lead and mentor a team of service delivery professionals, fostering a culture of collaboration, accountability, and continuous improvement.
• Coordinate with cross-functional teams (e.g., engineering, operations, and support teams) to ensure seamless service delivery.
• Develop and implement training plans to enhance team capabilities and performance.
• Strategic Planning and Execution:
• Develop and execute service delivery strategies aligned with organizational goals and client requirements.
• Drive initiatives to bring in simplification, and identify automation from the cybersecurity perspective
• Identify and mitigate risks related to service delivery, ensuring business continuity.
• Reporting and Analytics:
• Generate and present regular reports on service performance, including SLA compliance, incident trends, and improvement plans.
• Compliance and Governance:
• Ensure adherence to compliance standards, security policies, and regulatory requirements.

Good to have Skills:

• Global IT security, Data privacy & GRC
• VA / PT
• Data Risk classification
• SIEM report review
• IT Risk assessment
• Risk awarness
• Security review of network equipments
• Security review of firewalls
• Inventory and data classification based on inherent risk
• IT Security Policies
• Cyber Security Polices
• Evaluate Cyber risk abd mitigation process
• Process for IT security controls
• Controls for IT Security reportings
• Resource planning
• Training for resource
• Review current resource

Address: 16th Floor, Tower-B Brigade, World Trade centre, 142, Rajiv Gandhi Salai, OMR, Perungudi, Chennai, Tamil Nadu