Customer Support Specialist

Were hiring- Customer Support Specialist

Full-time | $900-$1000 CAD/month | 45 hours/week (7LPA)

Were looking for someone who enjoys solving real problems and talking to customers.

This is a hands-on support role. Youll be helping customers using streaming services and devices, fixing issues, answering questions, and making sure they have a smooth experience.

If you like figuring things out, taking responsibility, and doing things the right way, this role will suit you.

What were looking for

Good understanding of streaming and entertainment devices

(Android boxes, smart TVs, mobile devices, streaming apps)

24+ years of experience in IT support or technical customer support

Clear written and spoken communication

Strong customer handling skills and understanding of customer experience

Someone who takes ownership and follows things through

Important to know

This role needs good judgment and being comfortable with things not always being clearly defined.

You should be open to learning, improving how things are done, and growing with the role.

What youll do

Help customers troubleshoot issues across devices and services

Handle problems end to end, not just reply and move on

Work with the team to improve customer communication and support processes

Keep customer communication and experience calm, clear, and human

How to apply:-

Apply on LinkedIn and It's mandaroy to Fill the form below:

Shortlisted candidates will be asked a few questions so we can understand how you think and work.