Customer Support Specialist - Domestic web chat process non voice

Greetings from Teleperformance!!!

Process: Web chat into Telecom process

Role: Customer Support

Shift: 7AM-12AM (Rotational Shift)

Location: Ambit IT Park, Ambattur Chennai

Qualification: Any Degree (UG & PG both can apply)

Experience: Min 1 yr in any BPO (Mandatory)Salary: 21 CTC and 17 TH

Looking for immediate joiners

Interested candidates can call Jagadeesan HR - 9842425551 / 10Am to 8PM or drop your resume to jagadeesan.jagadeesan@teleperformancedibs.com

Roles and Responsibilities

• Handle customer queries via email, chat, and web chat platforms.
• Provide timely and effective solutions to customers' issues.
• Maintain accurate records of all interactions with customers using CRM software.
• Hindi Chat support.

Desired Candidate Profile

• 1-2 years of experience in non-voice processes such as email support or chat processing.
• Good communication skills in English (Oral & written)
• Should have skill to read and write Hindi
• Should have basic knowledge about telecom process.
• Should have typing skill.
• Should have knowledge to draft mail.

Walk-In Location: 82/30, AMBIT IT PARK Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.

Walk In - Monday to Friday Morning 11AM to 2.30PM.

Exclude Govt Holidays

Note: while you come for walk-In interview carry your updated resume & Aadhar card mention "Divyalakshmi" on top of your resume.