Customer Support

Greetings from Live Connections

Hiring for Freshers

Freshers with Excellent Com skills

Location- Pune/Bangalore

Education-Any Tech graduate

Batch: 2023, 2024 & 2025 Pass outs

Strictly No No PG, No Experienced Candidates

Documents- PAN Card ,Provisional Certificate, Consolidated Marks Memo and Mark sheets.

Must to adhere and non-negotiables: :Talents should have graduation completion certificate and original mark sheets for onboarding.

• Excellent in communication
• Need to work on US/UK shift timings.
• Need to complete specific and dedicated training programs set by the client.
• 24*7 , flexible shifts
• 100% WFO , no hybrid
• Full time 15 year education along with Degree certificate and Marksheets.

Job Title: Service Desk (L1) Support

Eligibility: B.E/B.Tech/BCA Freshers (20232025) only with PDC, PAN & CMM

Shift Allowances + Performance Incentives

Role: Provide L1 technical support via phone/email/chat; handle incidents & service requests; troubleshoot OS, O365, AD, VPN, basic networking & mobile/desktop issues.

Tools: Work on ITSM platforms (ServiceNow/Remedy); log, update & escalate tickets as per SOPs.

Skills: Strong English communication, analytical thinking, problem-solving, customer handling, attention to detail.

Shifts: Must be flexible for rotational/night shifts; meet SLAs & maintain documentation accuracy.

Other: Willing to relocate for training, join immediately, maintain confidentiality & follow ITIL-based processes.

Good to Have: Basic understanding of Windows, O365, networking, and mobile/OS issues.

Training: 2 Months (Mysore) | Work Location: Pune/Bangalore

Benefits: Global exposure, structured training, and clear career-growth pathways from Day 1

Apply on anusha.maddeboina@liveconnections.in

91549 08071