Customer Success Manager

What Youll Do

Partner with prospects to understand requirements and design tailored solutions

Lead product demos, proofs-of-concept, and interactive workshops

Create detailed solution documents, proposals, and statements of work

Support new client onboarding and conduct training sessions

Monitor product adoption, troubleshoot issues, and ensure customer success

Build long-term relationships and identify growth opportunities

Collaborate closely with Product & Sales teams to relay feedback and improve offerings

What Were Looking For

Ideally working in any SaaS setup and understands basics of technology systems / APIs

Excellent communication and storytelling skills

A customer-first mindset with a knack for problem-solving

Ability to manage multiple clients and projects independently

Why Join Us

Take full ownership and make a direct impact on product and revenue

Work with innovators shaping Indias AI-powered future of work

Thrive in a fast-paced, collaborative, and learning-first culture

Be part of a team that believes in building, experimenting, and scaling