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Customer Service Representative

WNS

5 - 10 years

Pune

Posted: 28/12/2025

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Job Description

Job Title: Customer Support Executive International Voice & Chat Process


Location: Pune


Experience Required: Minimum 6 months (International Voice/Chat Process)

Qualification: Graduate

Joining: Immediate Joiners Only


Job Description:

We are hiring Customer Support Executives for an International Voice and Chat Process . The ideal candidate should have prior experience handling international customers and be comfortable working in a fast-paced support environment.


Key Responsibilities:

  • Handle customer queries via voice and chat support for international clients
  • Provide accurate information and resolve customer issues efficiently
  • Maintain high levels of customer satisfaction and professionalism
  • Adhere to process guidelines and quality standards
  • Document interactions clearly and accurately


Required Skills & Qualifications:

  • Minimum 6 months of experience in an international voice/chat process
  • Graduate (any discipline)
  • Excellent communication skills (verbal and written English)
  • Strong problem-solving and customer-handling skills
  • Ability to work in rotational shifts, if required
  • Must be currently based in Pune or willing to relocate immediately
  • Immediate joiners preferred


How to apply

Can share there resumes on

HR : Khushboo Sethi

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