Customer service associate

Company Description

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Role Description

This is a full-time, on-site role for a Customer Service and Sales Specialist, located in Noida. The primary responsibilities include handling customer inquiries and concerns, managing customer relationships, ensuring customer satisfaction, and delivering a seamless customer experience. The Specialist will also support sales activities, promote products or services, and contribute to driving the companys revenue growth.

*The role is on-site and does not require travelling to various locations.

Qualifications

• Strong Phone Etiquette and effective and strong english communication skills
• Ability to foster positive relationships and resolve customer issues promptly
• Strong problem-solving and multitasking abilities
• Comfortable working on Excel
• Graduate/ BBA