Customer Experience Professional

Honeywell offers employees the opportunity to work on the worlds most exciting projects, transforming the cities we live in, the buildings where we work, and the vehicles that move us.

KEY RESPONSIBILITIES

Respond promptly to customer inquiries related to core returns via phone and email.

Contact customer to recover cores as per the due date via email and phone.

Bill customer for late return fee as per the SPEX terms and conditions

Coordinate with internal teams to ensure timely resolution of customer issues

Provide exceptional customer service and support during critical situations

Maintain accurate records of customer interactions and transactions

YOU MUST HAVE

Strong attention to detail and accuracy

Excellent communication and interpersonal skills

Ability to work under pressure and prioritize tasks effectively

WE VALUE

Bachelor's degree

Experience in the aviation industry or knowledge of aircraft parts

Familiarity with order management systems and CRM software

Ability to multitask and handle multiple customer inquiries simultaneously

Problem-solving skills and ability to think critically

If interested , please share your resume with Katherinm.S@Honeywell.com