Customer Care Executive
THE BOMBAY STORE
2 - 5 years
Coimbatore
Posted: 14/02/2026
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Job Description
The Bombay Store is one of Indias oldest and most iconic retail brands, established in 1906. Rooted in the Swadeshi movement, the brand celebrates Indias rich cultural heritage through a curated range of handcrafted home dcor, artefacts, souvenirs, fashion accessories, and gifting products. With a strong focus on Indian craftsmanship and contemporary design, The Bombay Store connects tradition with modern lifestyles and continues to promote authentic Indian artistry across its retail stores and online platforms.
Role: Customer Care Executive (Sales)
Warmly greet customers and provide excellent service
Understand customer requirements and recommend suitable products
Explain product features, offers, and promotions clearly
Focus on achieving daily and monthly sales targets
Handle billing, cash/card/UPI transactions using POS system
Maintain proper product display and visual merchandising standards
Ensure stock availability, tagging, and shelf arrangement
Handle customer queries, feedback, and complaints professionally
Support stock counting, inward, and inventory control activities
Maintain store cleanliness, discipline, and brand standards
Coordinate with team members for smooth store operations
Qualification & Skills:
Minimum 12th / Diploma / Any Degree
Fresher or experienced candidates can apply
Good communication skills in English & local language
Customer-focused, service-minded, and positive attitude
Willing to work in shifts, weekends, and festival seasons
Team player with dedication and responsibility
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