Consultant - Service Now

Genpact

5 - 10 years

Gurugram

Posted: 3/5/2025

Job Description

Responsibilities

  • Lead the design and architecture of ServiceNow solutions, including custom applications and integrations, that meet client needs and industry best practices.

  • Collaborate closely with clients and cross-functional teams to gather and understand business requirements and translate them into technical designs.

  • Provide technical leadership and mentorship to development teams to ensure the successful execution of ServiceNow projects.

  • Stay current with ServiceNow platform advancements and emerging trends to drive innovation.

  • Perform assessments and evaluations of existing ServiceNow implementations, offering recommendations for improvements.

  • Ensure the security, scalability, and maintainability of ServiceNow solutions

  • Open to Do POCS and Learning on Generative AI tools and not limiting to python coding, LLM Models etc

Qualifications we seek in you!

Minimum Qualifications / Skills

  • Bachelors degree in computer science, IT, engineering, or related technical discipline.

  • Experience in ServiceNow development and architecture.

  • About Company

    Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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