Consultant, Microsoft Power Automate Developer

Genpact

5 - 10 years

Noida

Posted: 9/3/2024

Job Description

Responsibilities

:
•    Incident Management for issues to be reported
•    Troubleshoot the issue
•    Perform RCA for recurring, high and critical severity incidents
•    Update Knowledgebase and SOP as necessary
•    Manage minor change requests/bugfix based on issue / incident prioritization
•    Update incident management tool with required details
•    Hands-on experience with UiPath
•    Participate in daily/weekly status meetings as required
•    Work on Change requests during idle time
 

Minimum Qualifications


•    Bachelor’s/Master’s degree in Computer Applications
•    Proven experience of RPA development.
•    Hands-on experience with Microsoft Power Automate
•    Knowledge of scripting languages Java Script
•    Comfortable interacting with business stakeholders and external clients

Preferred Qualifications

•    Working knowledge of Microsoft Azure Services
•    Experience with .NET framework: C#
•    Knowledge of scripting languages Java Script
•    Experience in IT / ITSM project
•    Hands-on experience on MS Power Platform (at least one project)
•    MS Power Platform Certification
•    Rotational shift – Morning, Afternoon, Night (night shifts will be on rotational basis)
•    Work Location: Gurgaon (Badshahpur) or Hyderbad (Uppal)
•    100% from office (hybrid or remote working not allowed)

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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