Collection Manager

Collection Manager – Designation Manager

Collection Manager for Govt, PSU and large enterprises size customer for data products (non-voice) and TL for 5-6 subordinates for FL-PRI products (Voice based).

It’s a dual role as individual contributor for data products and TL for voice. Portfolio has weightage of 70% data and 30% voice.

Key Deliverables

·       Complete ownership from first time right billing to timely cash application and bad debt as per AOP targets

·       Drive Collection Efficiency by Actively working on DSO reduction, engage with the cross functional team to remove any sludge in collections

·       Coordinate and stitch the process with project, sales, service, billing, order, central governance, local governance, finance and other key stakeholders owning their respective process

·       Invoice submission and acknowledgment and timely dispute resolution

·       Ensure first time right billing and manage running billing cycles

·       CN/DN process, basic financial forensic audits before presenting case to management

·       Timely raising alarm for support needed cases

·       Be part of the PO / contract renewal process with sales and give required inputs related to payment collections

·       Compliance adherence – SOA recon, age debtor policy, legal initiative, advance, unaccounted cash settlements, LTC application, TDS application, TDS recon, partially paid cases settlement

·       Above is applicable to subordinates and ensuring they will follow the same

  Skills Required

•        Strong Analytical skills

•        Advance MS Excel, (Macro or Power BI not mandatory, if known will be advantage)

•        Accounting knowledge, experience is must

•        TDS and GST knowledge is must

•        3-5 years of TL experience

•        High process orientation 

•        Good communication skills 

•        Kannada Language speaking, reading will be an added advantage

•        Result – Orientation and target based approach

Educational Qualifications

• Full Time graduate, preferably M.Com, B.Com, MBA/ PGDM, Degree in finance or accounting

Work Experience

5-10 years of Collections Experience in large enterprises