Cloud Support Engineer

Job Title: Cloud Support Engineer (AWS & Azure)

Experience: 56 Years

Role Type: Managed Services / Cloud Operations

Location : Kochi, Kerala

Salary 17 LPA

Role Summary

We are looking for a Cloud Support Engineer with strong hands-on experience in AWS and Azure cloud infrastructure , capable of designing, implementing, maintaining, and supporting highly available, secure, and scalable cloud environments. The role involves automation, monitoring, migration, and production support within a managed service setup.

Key Responsibilities

• Design, implement, and maintain AWS and Azure infrastructure in a managed services environment
• Deploy and manage AWS services with focus on high availability, fault tolerance, and auto-scaling
• Work extensively with:
• AWS Compute: EC2, ECS, Lambda
• Application Services: CloudFront, API Gateway, ELB, SQS, SNS, SWF
• Storage & DB: S3, RDS, DynamoDB
• Networking & Security: VPC, WAF, IAM, CloudTrail
• Monitoring: CloudWatch
• Design and deploy infrastructure using CloudFormation and Terraform
• Implement Infrastructure as Code , security automation, and routine task automation
• Work on Azure IaaS , Service Bus, Queues, Blob & Table Storage, API Management
• Support cloud migrations , networking, and application implementation in Azure
• Develop scripts and tools using Bash, Python, PowerShell, JSON
• Monitor and support production environments
• Design and deploy monitoring dashboards and alerting mechanisms
• Participate in SDLC , Agile processes, CI/CD pipelines
• Collaborate with Business Development, Solution Architecture, and Proposal teams
• Perform Linux and Windows administration & troubleshooting

Must-Have Skills (Non-Negotiable)

56 years cloud support/engineering experience

Strong AWS hands-on (EC2, S3, RDS, IAM, VPC, CloudWatch)

Azure IaaS + storage + API Management experience

Infrastructure as Code (Terraform / CloudFormation )

Linux & Windows admin

Scripting: Bash + Python or PowerShell

Production support & monitoring

Excellent communication skills