Cloud Engineer
Velodata Global Pvt Ltd
2 - 5 years
Kochi
Posted: 17/02/2026
Job Description
Managed Services Cloud Engineer L3 - Kochi
We are looking for an experienced Managed Services Cloud Engineer (L3) to join our team and provide advanced operational support for enterprise cloud environments.
Experience: 47 Years
Working Model: 247 rotational support
Shift Support: During major incidents
Role Objective
Provide expert-level operational support by resolving escalated incidents, leading major incident bridges, ensuring SLA adherence, and driving platform improvements across customer cloud environments.
Key Responsibilities
Own and resolve P1 / critical incidents
Lead major incident calls and technical decision-making
Perform deep RCA and implement corrective actions
Review cloud architectures for reliability, scalability, and security
Drive automation & continuous improvement
Mentor L1/L2 engineers and define technical standards
Technical Skills Required
Strong experience in Managed Services / Enterprise Operations
Expert knowledge in AWS and/or Azure
Advanced networking, security, DR & performance tuning
Automation & IaC (Terraform / Bicep / CloudFormation)
Monitoring, logging & observability strategies
Strong troubleshooting skills under high-pressure situations
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