Client Servicing Manager

F5 Advertainment is a dynamic and innovative event management company committed to creating unforgettable experiences for our clients. With a proven track record of 17 successful years and over 5000 events, we pride ourselves on our creativity, attention to detail, and dedication to client satisfaction. As we continue to grow, we are seeking a talented and experienced Client Servicing Manager to join our team.

Key Responsibilities: Ability to work under pressure

Oversee the end-to-end execution of events, ensuring they align with the client's vision and objectives.

Collaborate with internal teams, vendors, and partners to deliver high-quality events on time and within budget.

With the help of the creative department, develop impressive presentations and pitch decks.

Create project plans for end-to-end event management.

Monitor, measure and ensure client satisfaction.

Coordinate with different departments about client queries.

Deal with clients requests and troubleshoot problems.

Resolve customer conflicts and handle escalation procedures

Inspire repeat business from existing clients.

Qualifications:

Bachelor's degree in Business Administration, Marketing, Event Management, or related field.

Min 3 years of proven experience in client servicing or account management in the event industry.

Strong understanding of event planning, creatives, production and operations.

Excellent communication, presentation and interpersonal skills.

Ability to work well under pressure and meet tight deadlines.

Proven ability to manage multiple projects simultaneously.

How to Apply:

• Interested candidates should submit their resume and a cover letter (optional) outlining their relevant experience to Please include "Client Servicing Manager Application" in the subject line.