Client Servicing Executive

Role Summary

We are looking for an In-House Client Servicing Executiveto act as the single point of contact between internal stakeholders and creative/production teams. This role ensures briefs are clear, timelines are met, and deliverables are executed smoothly.

Key Responsibilities

Act as the primary coordinatorbetween business teams and creative/design teams

Receive, understand, and translate requirements into clear briefs

Manage day-to-day project communication and follow-ups

Track timelines, deliverables, and approvals

Ensure accuracy of content, formats, and brand guidelines before release

Coordinate with print/digital vendors when required

Maintain job sheets, status trackers, and documentation

Understand and execute shoots for content requirements

Required Skills

Strong communication and coordinationskills

Ability to manage multiple projects simultaneously

Good understanding of creative, print, and digital workflows

Attention to detail and problem-solving mindset

Proficiency in MS Excel, PowerPoint, email communication tools

Qualifications

Graduate in Marketing, Communication, Management, or related field

13 yearsof experience in client servicing / account management / coordination roles (Agency or brand-side experience preferred)

Good to have Experience in retail / fashion / FMCG / advertising agencies